Privacy policy

This privacy policy describes the policies of WebWize, 8 bis impasse du puits, 72150 Le Grand-Lucé, France, email antoine.gazan@webwize.fr, on the collection, use and disclosure of the information we gather when you use our website (https://www.webwize.fr/) (the “Service”).

By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this privacy policy. If you do not consent, please do not access or use the Service.

We may amend this privacy policy at any time without prior notice, and we will publish the revised policy on the Service. The revised policy will take effect 180 days after being published on the Service, and your continued access to or use of the Service after that date will constitute your acceptance of the revised privacy policy. We therefore recommend that you review this page regularly.

Information collected

We collect and process the following personal information about you:

• Surname
• First name
• Email address
• Telephone number

How we use your information

We use the information we collect about you for the following purposes:

• Support
• Administrative information
• Management of client orders
• Commercial outreach

If we wish to use your information for any other purpose, we will ask for your consent and will use your information only after receiving that consent, and only for the purposes for which you gave it, unless the law requires us to act otherwise.

How we share your information

We will not transfer your personal information to third parties without your consent, except in the limited circumstances described below:

• Analytics
• Data collection and processing

We require these third parties to use the personal information we transfer to them only for the purposes for which it was transferred, and not to retain it for longer than is necessary to fulfil those purposes.

We may also disclose your personal information for the following reasons:

• (1) to comply with the law, regulations, a court order or any other applicable legal process;
• (2) to enforce the agreements you have entered into with us, including this privacy policy; or
• (3) to respond to complaints that your use of the Service infringes the rights of a third party.

If the Service or our company is merged with or acquired by another company, your information will be one of the assets transferred to the new owner.

Retention of your information

We retain your personal information from 90 days to 2 years after users have closed their account, or for as long as we need it to fulfil the purposes for which it was collected, as set out in this privacy policy.

We may need to retain certain information for longer periods, for example for record-keeping or reporting in accordance with applicable law, or for other legitimate reasons such as the enforcement of legal rights or the prevention of fraud.

Residual anonymous information and aggregated information, which do not allow you to be identified (directly or indirectly), may be stored indefinitely.

Your rights

Depending on applicable law, you may have the right to access, rectify or erase your personal data, to receive a copy of your personal data, to restrict or object to the active processing of your data, to ask us to share (port) your personal information with another entity, to withdraw any consent you have given us to process your data, the right to lodge a complaint with a statutory authority, and any other relevant right under applicable law.

To exercise these rights, you may write to us at antoine.gazan@webwize.fr. We will respond to your request in accordance with applicable law.

Please note that if you do not allow us to collect or process the required personal information, or if you withdraw your consent to that processing for the required purposes, you may not be able to access or use the services for which your information was collected.

Cookies and analytics

With your consent, we place analytics cookies in order to understand how our site is used and to improve it. None of these cookies is placed until you have clicked “Accept” in the banner provided for that purpose; if you click “Decline”, no analytics cookie is placed. No advertising cookies are used.

• Google Analytics 4 (Google Ireland Ltd): traffic statistics. Cookies _ga, _ga_*.
• Microsoft Clarity (Microsoft Ireland Operations Ltd): usage analysis (heatmaps, anonymised session recordings). Cookies _clck, _clsk, CLID, MUID.

These cookies, and the associated consent, are retained for a maximum of 13 months, after which you are asked for your choice again.

You may withdraw or change your consent at any time using the “Manage cookies” link in the footer.

To learn more about these technologies, you may also read the “Hyperlinks, cookies and internet tags” section of our legal notice.

Security

The security of your information matters to us, and we use reasonable security measures to prevent the loss, misuse or unauthorised alteration of the information under our control.

Third-party links and use of your information

Our Service may contain links to other websites that we do not operate. This privacy policy does not cover the privacy policy or other practices of third parties, including third parties operating a website or service accessible through a link on the Service.

We strongly advise you to read the privacy policy of every site you visit. We have no control over, and accept no responsibility for, the content, privacy policies or practices of third-party sites or services.

Complaints and Data Protection Officer

If you have questions or concerns about the processing of the information we hold about you, you may email our complaints officer at WebWize, 8 bis impasse du puits, 72150 Le Grand-Lucé, France, email: antoine.gazan@webwize.fr. We will address your concerns in accordance with applicable law.

Our DPO's contact details